LG LG high efficiency stackable medium front load was – Product Liability Lawyer

2026-06-12 – A toddler suffered cuts on his hands, arms, and legs when the front glass of an LG front-loading washing machine shattered unexpectedly after a gentle touch, according to an incident report filed with the U.S. Consumer Product Safety Commission (CPSC) SaferProducts.gov database. The reported hazard is laceration, linked to an alleged manufacturing defect.

Product Details

Brand Name: LG
Manufacturer: LG Electronics, USA
Retailer: Lowes
Incident Report Number: 6069409
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

The reporter stated that the child did not strike the machine hard and was not holding any object. The family immediately cleaned up the glass and removed both the washing machine and an accompanying LG dryer from their home. The mother filed an escalated claim with LG but reported receiving no update beyond a repeated 24-48 hour response window over six days. The incident report is publicly accessible at https://www.saferproducts.gov/PublicSearch/Detail?ReportId=6069409.

Safety Concerns

Immediate Dangers: The sudden shattering of tempered glass creates sharp fragments that can cause deep cuts, particularly in children whose skin is thinner and who may be closer to the glass during play or daily activities. The force of the explosion can scatter debris over a wide area, increasing the risk of injury to bystanders.

Who Might Be Affected: Children are especially vulnerable because they may touch the glass gently without force, as in this incident. However, any person near the machine—including adults performing routine tasks—could be injured if the glass fails.

Warning Signs: Tempered glass typically does not show visible cracks before shattering; however, any impact, chip, or stress point (even from thermal changes or installation pressure) can compromise its integrity. Consumers should inspect for any small chips or cracks, though this failure occurred without prior indication.

Environmental Triggers: While the washing machine was off, residual heat from a previous cycle or ambient temperature fluctuations could have introduced stress to the glass. Manufacturing defects, such as impurities or uneven tempering, can make the glass more susceptible to spontaneous fracture under minimal touch.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If your LG front-loading washing machine shows any glass damage, or if you are concerned about potential failure, cease use until the machine can be inspected by a professional.

Preserve the Product: Do not dispose of the machine or its parts. Retain the glass fragments and any related debris, as these may be crucial evidence for determining the cause of the failure.

Document the Incident: Take clear photographs of the damage, the surrounding area, and any injuries. Write down the date, time, and sequence of events while the details are fresh.

Seek Medical Attention: Even minor cuts can become infected or leave scars. Have injuries evaluated by a medical professional, especially for children, and keep all treatment records.

Contact the Manufacturer: Report the incident to LG at 1-800-243-0000 or through their website at http://www.lg.com/us/index.jsp. Request a written acknowledgment and a claim number.

Report to the CPSC: File a report at SaferProducts.gov to help regulators monitor product safety and potentially initiate a recall.

Check for Recalls: Visit CPSC.gov to see if any recalls have been issued for your model.

Consumers who have suffered injury or property damage from this type of incident may wish to speak with a product liability attorney to understand their legal options.

Manufacturer's Response

LG Electronics stated that the washing machine is manufactured to meet or exceed all relevant standards, including UL2157, and that the company rigorously tests its products for quality. LG said it takes customer concerns seriously and uses feedback to evaluate and improve products. The company directed consumers to its website or toll-free number (1-800-243-0000) for more information.

Legal Help Available

H Law Group is a California product liability law firm representing individuals injured by defective products. The firm handles cases on a contingency fee basis, meaning clients pay nothing unless a recovery is obtained. For a free, no-obligation consultation, call (888) 499-4948. If you or a loved one was injured by LG LG high efficiency stackable medium front load was or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.