H & B Luxuries H&B Luxuries Shiatsu Foot Massager Machine with Re – Product Liability Lawyer

2026-05-21 – A consumer reported that a shiatsu foot massager purchased on Amazon crushed their toes, according to a November 2, 2023 incident report filed with the U.S. Consumer Product Safety Commission (CPSC) SaferProducts.gov database. The product, manufactured by H&B Luxuries, was flagged as a crush hazard stemming from a design defect. The report, identified as CPSC Report ID 6034288, indicates no first aid or medical attention was required.

Product Details

Brand Name: H & B Luxuries
Manufacturer: H&B Luxuries
Model: H&B Luxuries Shiatsu Foot Massager Machine with Re (truncated)
Retailer: Amazon
Incident Report Number: 6034288
Severity Type Name: No First Aid or Medical Attention Received
Severity Type ID: 6

Incident Overview

On November 2, 2023, a consumer reported that a foot massager they bought on Amazon crushed their toes during normal use. The consumer notified both Amazon and the seller, H&B Luxuries, about the incident, but neither party discontinued the item. The product, a shiatsu foot massager, was used as intended when the crushing event occurred.

According to the incident report filed with the CPSC (Report ID 6034288), the hazard was classified as a crush hazard resulting from a design defect. The consumer described the device as having caused injury to their toes, though no medical attention was sought. The report did not specify whether the consumer retained the product or packaging, nor did it mention any prior issues with the device. The incident underscores the potential dangers of mechanical massage devices that may pinch or compress body parts due to inadequate design safeguards.

Safety Concerns

Immediate Dangers: A crush hazard in a foot massager can cause acute pain, bruising, or soft tissue damage to toes or feet. The mechanical rollers or compression mechanisms may exert excessive force, trapping digits against hard surfaces and leading to injury within seconds of operation.

Long-Term Risks: Repeated or prolonged exposure to a poorly designed massager could result in chronic pain, nerve compression, or circulatory issues in the feet. Even if initial injuries are minor, cumulative trauma may develop over time.

Who Might Be Affected: The primary user is at greatest risk, but bystanders—especially children or pets—could also be harmed if they inadvertently place hands or feet near the device during operation. Elderly individuals or those with reduced sensation in their feet may be particularly vulnerable.

Warning Signs: Consumers may notice the massager's rollers or pads feeling unusually tight or pinching during use. Any sensation of sharp pain, numbness, or difficulty removing the foot from the device should be treated as a warning that the product may pose a crush hazard.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own a similar foot massager and experience any pinching or crushing sensation, discontinue use right away to prevent further injury.
Preserve the Product: Keep the massager, packaging, and any instructions in their current condition. Do not modify or attempt to repair the device, as it may be needed for investigation or legal purposes.
Document the Incident: Take clear photographs of the product from multiple angles, especially any areas that caused injury. Write down the date, time, and details of the incident, including how the injury occurred.
Seek Medical Attention: Even if no first aid was needed initially, consult a healthcare provider if you experience persistent pain, swelling, or numbness in the affected area.
Contact the Manufacturer: Reach out to H&B Luxuries directly to report the issue and inquire about any safety updates or recall information.
Report to the CPSC: File a report on SaferProducts.gov (Report ID 6034288) if you have not already done so, to help alert other consumers.
Check for Recalls: Visit CPSC.gov to check whether this product or similar models have been recalled.

Consumers who suffered injury or property damage from this product may wish to speak with a product liability attorney to discuss their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California product liability law firm representing individuals injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free, no-obligation consultations to discuss your situation and explore your legal options. If you or a loved one was injured by H & B Luxuries H&B Luxuries Shiatsu Foot Massager Machine with Re or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.