Conair GS2BB Intertek 9801747 – Product Liability Lawyer

2026-04-20 – A consumer reported a burn incident involving a Conair GS2BB garment steamer, alleging that the device ejected hot water or steam during use, causing a burn. The incident, logged with the U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov (Report ID 5974931), highlights a fire or burn hazard associated with a potential manufacturing defect.

Product Details

Brand Name: Conair
Manufacturer: CONAIR CORPORATION
Model: GS2BB Intertek 9801747
Retailer: Amazon
Incident Report Number: 5974931
Severity Type Name: No First Aid or Medical Attention Received
Severity Type ID: 6

Incident Overview

On October 20, 2025, a consumer reported an incident involving a Conair GS2BB garment steamer purchased from Amazon. According to the CPSC report, the consumer was using the device as intended when it began “spitting” hot water or steam, resulting in a burn. The consumer noted that the product was being recalled at the time of the report. No first aid or medical attention was received, indicating the burn was minor.

The incident narrative describes the steamer's sudden ejection of hot liquid without warning. The consumer retained the product and reported the issue to the CPSC, providing details that point to a manufacturing defect causing the device to malfunction during normal operation. The report does not mention any prior issues with the unit or misuse by the consumer.

Safety Concerns

Immediate Dangers: A garment steamer that spits hot water can cause burns to the user's hands, arms, or face. The sudden ejection of near-boiling liquid presents a scalding hazard, with potential for second-degree burns or eye injury if the spray reaches the face.

Long-Term Risks: Repeated use of a defective steamer without repair may lead to more severe failures, such as internal pressure buildup or component rupture, increasing the risk of more extensive burns or property damage.

Who Might Be Affected: The primary user is most at risk, but bystanders—especially children—could also be injured if the steamer is used in close quarters or dropped during spitting.

Warning Signs: Consumers should watch for intermittent sputtering, unusual noise, or irregular steam output, which may indicate a partial blockage or valve failure that could precede a spitting event.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If your Conair GS2BB steamer spits hot water or shows any signs of irregular operation, discontinue use right away to prevent injury.

Unplug and Store Safely: Disconnect the device from power and store it out of reach of children until the issue can be addressed.

Preserve the Product: Keep the steamer, its packaging, and any receipts or documentation. These items may be important evidence if you decide to pursue a claim.

Document the Incident: Take photos of the product, the area where the incident occurred, and any visible injuries. Note the date, time, and circumstances of the event.

Report to the CPSC: File a report on SaferProducts.gov if you experience a similar hazard. Include details about the product and the incident.

Check for Recalls: Visit CPSC.gov to see if your model is subject to a recall or safety notice.

Consumers who suffered injury or property damage may want to speak with a product liability attorney to explore their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California product liability law firm representing consumers injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. We offer free consultations to discuss your situation. If you or a loved one was injured by Conair GS2BB Intertek 9801747 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.