Hayward Poolvac HSC2025CC – Product Liability Lawyer

2026-04-15 – A California consumer reported a laceration injury caused by a Hayward Poolvac automatic pool cleaner, according to an incident report filed with the U.S. Consumer Product Safety Commission's SaferProducts.gov database. The report describes a design defect that left a plastic connector with a razor-sharp edge, posing a serious hazard to users. The incident, which required medical attention, highlights potential dangers associated with the Hayward Poolvac HSC2025CC.

Product Details

Brand Name: Hayward
Manufacturer: Hayward Pool Products
Model: HSC2025CC
Retailer: Leslies
Incident Report Number: 5973679
Severity Type Name: Seen by Medical Professional
Severity Type ID: 8

Incident Overview

According to a report filed on June 29, 2025, the consumer was using a Hayward Poolvac HSC2025CC to clean their in-ground pool. The device operates automatically at the bottom of the pool while connected to a pump hose. The consumer also had a separate spa that required manual vacuuming because the hose was not long enough to reach it, and the Poolvac would not function there. After disconnecting the Poolvac from the hose, the consumer left the device at the bottom of the pool next to the spa and entered the spa with just the hose to clean it.

When the consumer finished cleaning the spa, they stepped over the wall separating the pool and spa. Their foot landed directly on top of the Poolvac, and the clear plastic connector on the device sliced open their foot, causing bleeding. The consumer stated they never expected the connector to be razor-sharp and described the edge as a triangle shape similar to a knife. They emphasized that the injury was preventable and resulted from poor design, noting that the connector could have been designed with a rounded edge. The consumer sought medical attention for the laceration.

Safety Concerns

Immediate Dangers: The sharp plastic connector can cause deep lacerations upon contact, as demonstrated by the reported incident where the consumer's foot was sliced open. Because the connector is clear and low-profile, it is difficult to see underwater, increasing the risk of accidental contact. A laceration from such an edge can sever blood vessels, nerves, or tendons, leading to significant bleeding and potential permanent damage.

Who Might Be Affected: Anyone entering the pool or spa where the Poolvac is present is at risk, including swimmers, children, and maintenance personnel. The device sits at the bottom of the pool and may be stepped on inadvertently. Bystanders who are unaware of the sharp edge are particularly vulnerable.

Environmental Triggers: The hazard is present whenever the Poolvac is in the water, regardless of whether it is operating. The clear plastic material becomes nearly invisible in pool water, especially under varying light conditions. The risk increases in areas where the device may be left unattended, such as near steps or spa walls where people frequently enter and exit.

Warning Signs: There are no visible warning labels or design features that alert users to the sharp edge. The consumer reported that the connector appeared to be a standard plastic part, and the sharpness was not obvious until injury occurred. Users may not recognize the danger until it is too late.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own a Hayward Poolvac HSC2025CC, stop using it until you can inspect the connector for sharp edges. Avoid any contact with the clear plastic connector, especially when handling the device out of water or when stepping near it in the pool.

Preserve the Product: Keep the Poolvac in its current condition and do not modify or discard it. The product may serve as critical evidence if you decide to pursue a legal claim. Store it in a safe place away from children and pets.

Seek Medical Attention: If you or someone in your household is cut by the Poolvac, seek medical evaluation promptly. Lacerations from sharp plastic can be deeper than they appear and may require stitches, antibiotics, or tetanus prophylaxis.

Document the Incident: Take clear photographs of the sharp edge and the injury. Write down the date, time, and circumstances of the incident. Save all medical records and receipts for treatment. This documentation may be important for any future claim.

Report to the CPSC: File a report with the Consumer Product Safety Commission at SaferProducts.gov. Your report can help alert regulators and other consumers to the hazard. Reference incident report number 5973679.

Check for Recalls: Visit CPSC.gov to check whether Hayward has issued any recalls or safety warnings for the Poolvac HSC2025CC. Even if no recall exists, stay informed about potential corrective actions from the manufacturer.

Consumers who have suffered an injury or property damage from this product may wish to speak with a product liability attorney to understand their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California product liability law firm dedicated to helping consumers injured by dangerous products. We represent clients on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free, no-obligation consultations to discuss your case and explore your options. If you or a loved one was injured by Hayward Poolvac HSC2025CC or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.