Bosch HSLP451UC/01 – Product Liability Lawyer

2026-03-26 – A consumer reported sustaining burns while performing the cleaning and descaling procedure on a Bosch steam convection oven, according to an incident report filed with the CPSC SaferProducts database. The report, filed on February 27, 2026, identifies the hazard as a burn hazard linked to a design defect in the appliance manufactured by BSH Home Appliances Corporation.

Product Details

Brand Name: Bosch
Manufacturer: BSH Home Appliances Corporation
Model: HSLP451UC/01
Retailer: Pirch
Incident Report Number: 5938722
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

According to the CPSC SaferProducts report (ID: 5938722), the consumer was following the manufacturer's instructions to clean and descale the Bosch steam convection oven. The procedure requires the user to open the oven door while the interior is still extremely hot and filled with steam. The instructions direct the user to place a sponge into the reservoir area to absorb hot water, then repeatedly remove and wring out the sponge until the reservoir is empty. The process must be completed quickly because if it takes too long, the cleaning or descaling cycle cancels and resets.

The consumer reported that repeatedly reaching into the hot, steaming oven cavity to retrieve the sponge caused hot steam to escape and burn their hands. The burns occurred multiple times while performing the procedure exactly as required. The consumer also noted that opening the oven door between steaming cycles caused steam to burn their eyes. The report describes the design as forcing the user to place their hands inside a hot steam environment to complete the cleaning cycle, creating a burn hazard. The consumer received first aid from a non-medical professional for their injuries.

Safety Concerns

Immediate Dangers: The design of the cleaning procedure forces the user to reach into an extremely hot and steaming oven cavity. Each time the sponge is retrieved, hot steam escapes and can cause burns to the hands and arms. The steam can also burn the eyes when the door is opened between cycles.

Long-Term Risks: Repeated exposure to hot steam during cleaning cycles can lead to cumulative burn injuries, including second-degree burns that may require medical attention. The user's hands and eyes are at risk each time the procedure is performed.

Who Might Be Affected: Any user who follows the manufacturer's cleaning instructions is at risk. The procedure is required for routine maintenance, meaning every owner of this model may be exposed to the hazard. Bystanders near the oven during cleaning may also be affected by escaping steam.

Warning Signs: The hazard is inherent to the design of the cleaning cycle. There are no warning signs before the steam exposure occurs—the danger is present as soon as the door is opened during or immediately after a heating cycle.

What Our Clients Say

What Consumers Should Do

Stop Using the Cleaning Procedure Immediately: If you own a Bosch HSLP451UC/01 steam convection oven, do not perform the cleaning and descaling procedure as described in the manual until the manufacturer addresses the safety issue.

Preserve the Product: Keep the oven in its current condition and retain all documentation, including the user manual and any correspondence with the manufacturer. This evidence may be important if you seek legal recourse.

Document the Incident: Take photographs of the oven and any burn injuries. Write down the date, time, and details of each occurrence. Save copies of any medical records related to burns received during cleaning.

Seek Medical Attention: If you have suffered burns from steam exposure, seek appropriate medical care. Even minor burns should be evaluated to prevent infection or complications.

Contact the Manufacturer: Report your experience to BSH Home Appliances Corporation. You can also file a report with the CPSC at SaferProducts.gov to help track potential hazards.

Check for Recalls: Monitor CPSC.gov for any recalls or safety alerts related to the Bosch HSLP451UC/01 model.

If you have been injured or suffered property damage due to this product, you may want to speak with a product liability attorney about your legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California-based product liability law firm representing individuals injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free consultations to discuss your case and explore your legal options. If you or a loved one was injured by Bosch HSLP451UC/01 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.