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2026-03-18 – A consumer has reported a burn hazard involving an LG electric range sold at Costco, according to a complaint filed with the U.S. Consumer Product Safety Commission (CPSC) via SaferProducts.gov. The report states that temperature markings on the range's control knobs wore off shortly after purchase, making it impossible to accurately set cooking temperatures and leading to burns. Product DetailsBrand Name: LG Incident OverviewAccording to the CPSC report filed on January 7, 2026, the consumer purchased an LG electric range (model LSE4613ST, manufactured August 2020) from Costco. The consumer reported that the temperature markings on all knobs controlling the cooktop and oven began to wear off approximately one month after use. This deterioration made it impossible to accurately set or monitor cooking temperatures. As a result, the consumer suffered burns while using the range. The report notes that the markings have completely disappeared, leaving the knobs unlabeled and forcing the user to guess temperature settings. The consumer requested that LG provide replacement knobs with durable markings or decals to restore safe operation. The incident resulted in first aid being administered by a non-medical professional, indicating a burn injury that did not require emergency room treatment. Safety ConcernsImmediate Dangers: Without legible temperature markings, users cannot reliably set the range to safe cooking temperatures. This can lead to unintentional high heat, causing food to ignite, oil to reach its flash point, or direct contact burns when touching hot surfaces. The risk of burn injury increases significantly when precise temperature control is lost. Long-Term Risks: Continued use of a range with worn markings may result in repeated burn incidents. Over time, users may become desensitized to the hazard or develop unsafe habits, such as leaving the range unattended while guessing at temperature settings. This pattern elevates the risk of more severe burns or kitchen fires. Who Might Be Affected: The primary user of the range is at greatest risk, but anyone in the household—including children, elderly individuals, or guests—could inadvertently be burned if they attempt to use the appliance without clear markings. Bystanders may also be harmed if a cooking fire erupts. Warning Signs: The most obvious warning sign is the gradual wearing away of the printed markings on the knobs. Consumers may notice that numbers or indicators become faint, illegible, or completely disappear. Any loss of knob labeling should be treated as a serious safety concern, as it directly compromises the user's ability to control the appliance. What Our Clients SayWhat Consumers Should DoStop Using Immediately: If the temperature markings on your LG range knobs have worn off, stop using the appliance until the issue is resolved. Operating a range without clear temperature indicators poses a burn and fire hazard. Preserve the Product: Keep the range and all knobs in their current condition. Do not attempt to replace or modify the knobs yourself, as the original parts may be needed for inspection by the manufacturer or for any future legal action. Document the Incident: Take clear photographs of the worn knobs, the model and serial number, and any injuries sustained. Save receipts, purchase records, and correspondence with the manufacturer. This documentation can be critical for warranty claims or legal review. Contact the Manufacturer: Reach out to LG Electronics directly at 1-800-243-0000 or visit lg.com to report the defect and request replacement knobs with durable markings. Keep a record of all communications. Report to the CPSC: File a report on SaferProducts.gov if you experience a similar issue. Your report can help identify patterns and prompt a broader safety review. Check for Recalls: Visit CPSC.gov to see if your model has been subject to any recall or safety notice. Even if no recall exists, your report may contribute to future action. Consumers who have suffered burns or other injuries from this defect may wish to speak with a product liability attorney to understand their legal options. Manufacturer's ResponseLG Electronics stated that the electric range meets or exceeds all relevant safety standards, including UL858. The company said it rigorously tests its products and monitors their performance in use. LG takes customer concerns seriously and uses feedback to evaluate and improve its products. Consumers seeking more information can visit lg.com or call 1-800-243-0000.
Legal Help AvailableH Law Group is a California product liability law firm representing individuals injured by defective products. The firm handles cases on a contingency fee basis, meaning clients pay no fees unless a recovery is obtained. H Law Group offers free consultations to discuss your situation and explore your legal options. If you or a loved one was injured by LG LSE4613ST / 00 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation. |
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