Arch Studio, Created for Macy's AS-Z2500385 – Product Liability Lawyer

2026-02-13 – A consumer required emergency room treatment for a laceration after a paring knife sold by Macy's slipped through its packaging and cut the user's hand. The incident, involving an Arch Studio, Created for Macy's AS-Z2500385 knife set, was reported to the U.S. Consumer Product Safety Commission's SaferProducts.gov database as a laceration hazard caused by a design defect.

Product Details

Brand Name: Arch Studio, Created for Macy's
Manufacturer: MACY'S MERCHANDISING GROUP
Model: AS-Z2500385
Retailer: Macy's
Incident Report Number: 5866126
Severity Type Name: Emergency Department Treatment Received
Severity Type ID: 9

Incident Overview

On December 23, 2025, a consumer tried to open the plastic anti-theft tie on a set of paring knives sold by Macy's. The knife slipped through the plastic tie instead of the tie opening, cutting the consumer's hand deeply. The cut was so severe that urgent care sent the consumer to the emergency room for evaluation of possible tendon or structural damage. The consumer received eight stitches, and the wound measured over an inch long.

According to the incident report filed with the CPSC (Report ID 5866126), the knife escaped the packaging because the plastic tie was not fastened tightly around the narrowest part of the knife—the neck between the plastic handle and the blade. The knife came with a sheath, which the consumer noted was deceptive: it appeared to secure the knife, but the blade slipped out of the sheath and into the consumer's hand. The consumer expressed concern that the injury could easily have severed tendons or sliced the wrist.

Safety Concerns

Immediate Dangers: A knife that can slide out of its sheath or packaging poses an immediate laceration hazard. In this incident, the blade cut deeply into the consumer's hand, requiring emergency treatment and eight stitches. Depending on the angle and force, such a cut could sever tendons, arteries, or nerves, leading to permanent loss of function or life-threatening blood loss.

Long-Term Risks: Deep lacerations carry risks of infection, scarring, and nerve damage that may result in chronic pain or reduced mobility. Tendon injuries, if not properly repaired, can lead to lasting hand weakness or deformity. Even after healing, the psychological impact of a traumatic injury can persist.

Who Might Be Affected: The primary risk is to the consumer handling the packaging, but anyone nearby could be struck if the knife slips unexpectedly. Children or others who may access the product before the packaging is fully opened are also vulnerable.

Warning Signs: The design failure is not readily apparent before the injury occurs. The sheath and plastic tie give a false sense of security. Consumers may notice that the knife moves loosely within the sheath or that the plastic tie does not grip the narrow neck of the knife—these are indicators that the knife is not securely restrained.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own this product, stop using it and secure it out of reach of children and pets.

Preserve the Product: Keep the knife, its sheath, and all packaging materials intact. These items may be critical evidence in a potential legal claim or investigation.

Document the Incident: Take photographs of the product, packaging, and any injuries. Write down the date, time, and details of what happened while they are fresh in your memory.

Seek Medical Attention: For any cut that is deep, bleeding heavily, or affecting movement or sensation, go to an emergency room immediately. Even seemingly minor cuts can damage tendons or nerves.

Contact the Manufacturer: Report the incident to Macy's at productqualityandsafety@macys.com. Provide the model number (AS-Z2500385) and details of the injury.

Report to the CPSC: File a report at SaferProducts.gov to help alert other consumers and potentially trigger a recall.

Check for Recalls: Visit CPSC.gov to see if this product or similar knife sets have been recalled.

If you or a loved one suffered injury or property damage from this product, you may want to speak with a product liability attorney to discuss your options.

Manufacturer's Response

Macy's Merchandising Group stated: "Macy's takes product safety very seriously and investigates all reports." The company encouraged customers to contact them with questions or concerns at productqualityandsafety@macys.com.

Legal Help Available

H Law Group is a California product liability law firm representing consumers injured by dangerous and defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free consultations to discuss your situation and legal options. If you or a loved one was injured by Arch Studio, Created for Macy's AS-Z2500385 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.