AR plus Cook SATK82628 – Product Liability Lawyer

2026-05-21 – A consumer suffered second-degree burns when an electric glass tea kettle shattered while pouring boiling water, according to a report filed with the U.S. Consumer Product Safety Commission's SaferProducts.gov database. The incident involves the AR plus Cook SATK82628, manufactured by Art and Cook, Inc., and was classified as a burn hazard with a severity requiring emergency department treatment.

Product Details

Brand Name: AR plus Cook
Manufacturer: Art and Cook, Inc.
Model: SATK82628
Retailer: LIDL
Incident Report Number: 6034271
Severity Type Name: Emergency Department Treatment Received
Severity Type ID: 9

Incident Overview

On January 8, 2025, a consumer using an AR plus Cook SATK82628 electric glass tea kettle experienced a sudden failure while preparing tea. The kettle, purchased from LIDL, was used in its intended manner. When the indicator signaled that the water was ready, the consumer picked up the kettle and began pouring the hot water into a Contigo cup. As the consumer poured, the glass kettle shattered in their hands, releasing boiling water onto their upper thighs, the counter, and the floor.

The consumer reported suffering second-degree burns as a result of the incident and sought emergency department treatment. The report notes that the kettle was used normally and that the glass shattered without warning during the pouring process. The consumer retained the product after the incident. The report is publicly available on SaferProducts.gov under Report ID 6034271.

Safety Concerns

Immediate Dangers: When a glass kettle shatters while containing near-boiling water, the primary immediate danger is severe scalding burns. The consumer in this incident sustained second-degree burns, which damage the outer and underlying layers of skin and can lead to blistering, intense pain, and increased risk of infection. The sudden release of hot water also poses a risk of slipping or falls due to wet floors.

Long-Term Risks: Second-degree burns may require ongoing wound care, physical therapy for scarring, and can result in permanent disfigurement or reduced mobility if they affect joints. Infection is a significant long-term risk if burns are not properly treated. Additionally, psychological trauma from the unexpected violent failure of a household appliance can persist.

Who Might Be Affected: The primary user is at greatest risk, but bystanders—such as children or other adults nearby—could also be splashed by the boiling water or injured by flying glass shards. The incident occurred in a kitchen, a common household environment where multiple people may be present.

Warning Signs: In this case, the kettle gave no audible or visible warning before shattering. However, glass kettles may show hairline cracks or stress marks over time, or may make a popping sound prior to failure. Consumers should inspect glass kettles regularly for any cracks, chips, or scratches that could compromise structural integrity, especially after repeated heating cycles.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own an AR plus Cook SATK82628 electric glass tea kettle, discontinue use immediately. Do not attempt to use the product again, even if it appears undamaged, as the glass may have undetected stress fractures.

Preserve the Product: Keep the kettle and all fragments in a safe place. Do not throw away or attempt to repair the product. Preserving the evidence is crucial for any investigation or potential legal claim.

Document the Incident: Take photographs of the shattered kettle, the scene, and any injuries. Write down a detailed account of what happened, including the date, time, and how the product was used. Save receipts, packaging, and any related documents.

Seek Medical Attention: If you or someone else has been burned by hot water, seek immediate medical evaluation. Second-degree burns can worsen without proper treatment and may require professional wound care to prevent infection and scarring.

Report to the CPSC: File a report on SaferProducts.gov (www.saferproducts.gov) to help regulators identify potential safety issues with the product. Provide as much detail as possible about the incident.

Check for Recalls: Monitor CPSC.gov for any recall notices related to the AR plus Cook SATK82628 or similar glass tea kettles. You can also sign up for recall alerts.

Consumers who have suffered injury or property damage from this product may wish to speak with a product liability attorney to understand their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California product liability law firm dedicated to helping consumers injured by dangerous products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free consultations to discuss your situation and explore your legal options. If you or a loved one was injured by AR plus Cook SATK82628 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.