AICOK ST-0802 – Product Liability Lawyer

2026-03-18 – A consumer suffered second-degree burns from an AICOK garment steamer that unexpectedly released excessive steam and hot water during normal use. The incident, involving model ST-0802 manufactured by Aukey Technology Co., Ltd, was reported to the CPSC SaferProducts database as a burn hazard. The consumer required medical treatment for the injury.

Product Details

Brand Name: AICOK
Manufacturer: Aukey Technology Co., Ltd
Model: ST-0802
Incident Report Number: 5928391
Severity Type Name: Seen by Medical Professional
Severity Type ID: 8

Incident Overview

On February 25, 2026, a consumer was using an AICOK Garment Steamer, model ST-0802, for its intended purpose of steaming household garments. According to the CPSC incident report, the unit had been operating normally for approximately five minutes and had been filled according to the manufacturer's instructions. Without any visible defects or warning, the steamer suddenly released a burst of excessive steam and/or hot water, striking the consumer's breast and upper abdominal area.

The consumer described the release as unexpected and forceful, resulting in second-degree burns that required immediate medical attention at an urgent care facility. Medical professionals diagnosed the burns as second-degree with possible scarring and prescribed antibiotics. The consumer preserved the product in its post-incident condition and provided photographs of both the injury and the steamer. The report, filed with the CPSC SaferProducts database (ID 5928391), notes that no prior issues were observed with the product before the failure.

Safety Concerns

Immediate Dangers: The sudden release of high-temperature steam or hot water can cause second-degree burns within seconds of skin contact. In this case, the burn area included sensitive tissue on the upper body, which can lead to severe pain, blistering, and risk of infection.

Long-Term Risks: Second-degree burns, especially when deep, may result in permanent scarring and changes in skin pigmentation. The consumer was prescribed antibiotics, indicating concern for infection, which can complicate healing and prolong recovery.

Who Might Be Affected: The primary user is at greatest risk, but bystanders nearby during operation could also be struck by a sudden steam burst. Children or pets in the vicinity face heightened danger due to thinner skin and inability to react quickly.

Warning Signs: The incident report states there were no visible defects or unusual behavior before the failure. This suggests the hazard may arise without prior indicators such as hissing, sputtering, or abnormal temperature, making it particularly dangerous.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own an AICOK ST-0802 garment steamer, discontinue use until the manufacturer or CPSC provides further guidance. Continued operation could result in a similar hazardous event.

Preserve the Product: Keep the steamer in its current condition, including any damaged parts. Do not attempt to repair or modify it, as this could affect a future investigation or legal claim.

Document the Incident: Take clear photographs of the product, any injuries, and the area where the incident occurred. Save receipts, packaging, and any communication with the manufacturer.

Seek Medical Attention: If you experience burns or other injuries from a garment steamer, seek prompt medical evaluation. Burns may appear minor initially but can worsen or become infected.

Report to the CPSC: File a report on SaferProducts.gov to help regulators identify potential patterns and take action. Reference existing reports, such as ID 5928391, if applicable.

Check for Recalls: Visit CPSC.gov to see if your model has been recalled or if a safety alert has been issued.

Consumers who have suffered injury or property damage from this product may wish to speak with a product liability attorney about their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California-based law firm representing individuals injured by defective products. We handle product liability cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free consultations to discuss your situation and explore your options. If you or a loved one was injured by the AICOK ST-0802 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.