Phantom A10 Scooter – Product Liability Lawyer

2026-04-17 – A manufacturing defect in a Phantom A10 Scooter caused the frame to snap while a child was riding at low speed, sending the child over the handlebars and resulting in a broken arm, according to an incident report filed with the CPSC's SaferProducts.gov database. The report, submitted by the parent who witnessed the crash, identifies the manufacturer as AURICTECH LLC and the retailer as Costco.

Product Details

Brand Name: Phantom
Manufacturer: AURICTECH LLC
Model: A10 Scooter
Retailer: Costco
Incident Report Number: 5961178
Severity Type Name: Seen by Medical Professional
Severity Type ID: 8

Incident Overview

On March 20, 2026, a parent was watching their child ride a Phantom A10 Scooter on a sidewalk at an estimated speed of 10 miles per hour. Without warning, the scooter's frame snapped, causing the child to be thrown forward over the handlebars. The child landed on the pavement and sustained a broken arm, requiring medical treatment. The parent reported the incident directly to the CPSC, describing the failure as a manufacturing defect.

The incident occurred during normal use on a flat sidewalk, with no apparent external factors such as collisions or rough terrain. The parent retained the product and filed the report to alert other consumers. According to the narrative, the scooter was purchased from Costco, a major retailer. The severity of the injury—a broken arm—highlights the sudden and dangerous nature of the structural failure.

Safety Concerns

Immediate Dangers: A frame snap at even low speeds (10 mph) can cause the rider to pitch forward violently, leading to head, face, or limb injuries upon impact with the ground. In this case, the child suffered a broken arm, but similar failures could result in concussions, spinal injuries, or fractures.

Who Might Be Affected: Children riding the scooter are most at risk, as they may lack the reflexes or strength to brace for a fall. Bystanders or other pedestrians near the rider could also be struck by the rider or the broken scooter parts.

Warning Signs: A manufacturing defect in the frame may not show visible cracks or deformation before failure. However, any unusual wobbling, creaking, or misalignment of the frame could indicate structural weakness. Consumers should inspect the scooter regularly for such signs.

Environmental Triggers: While this incident occurred on a smooth sidewalk, repeated stress from bumps, curbs, or uneven surfaces could accelerate frame fatigue in a defective unit. Even normal riding conditions may be enough to trigger failure if the frame contains a hidden flaw.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own a Phantom A10 Scooter, stop using it until the manufacturer or CPSC provides further guidance. A frame snap can occur without warning.
Preserve the Product: Keep the scooter in its current condition, including any broken parts. Do not attempt repairs or disposal, as the product may be needed for investigation or evidence.
Document the Incident: Take photos of the damaged scooter, the scene, and any injuries. Save receipts, purchase records, and medical bills related to the incident.
Seek Medical Attention: If you or your child was injured, seek medical evaluation even if injuries seem minor. Some injuries, like fractures or internal trauma, may not be immediately apparent.
Contact the Manufacturer: Reach out to AURICTECH LLC to report the defect and inquire about any safety notices or remedies. Contact information may be available on the product packaging or the company's website.
Report to the CPSC: File a report at SaferProducts.gov to help regulators identify potential safety trends and initiate recalls if necessary.
Check for Recalls: Visit CPSC.gov to check if the Phantom A10 Scooter or similar models have been recalled.

Consumers who suffered injury or property damage may want to speak with a product liability attorney about their options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California product liability law firm representing consumers injured by defective products. The firm handles cases on a contingency fee basis, meaning there are no upfront costs, and clients pay only if a recovery is obtained. If you or a loved one was injured by a Phantom A10 Scooter or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.