COLAMY 91311F – Product Liability Lawyer

2026-04-27 – A consumer reported a fall hazard incident involving a COLAMY Big and Tall chair, model 91311F, manufactured by Aurora Maison INC, after the backrest collapsed during normal use, causing whiplash-type neck pain. The report was filed with the U.S. Consumer Product Safety Commission (CPSC) via the SaferProducts.gov database.

Product Details

Brand Name: COLAMY
Manufacturer: Aurora Maison INC
Model: 91311F
Retailer: Amazon
Incident Report Number: 5987268
Severity Type Name: No First Aid or Medical Attention Received
Severity Type ID: 6

Incident Overview

According to the CPSC incident report, on April 6, 2026, a consumer was seated in their COLAMY Big and Tall chair (model 91311F, purchased March 29, 2025 from Amazon) and leaned back under normal use. Without warning, the backrest suddenly failed and collapsed, causing the consumer to experience immediate neck pain consistent with a minor whiplash-type injury. The consumer did not seek medical treatment as the injury was minor but reported discomfort and safety concerns.

The failure appeared to originate from the internal reclining or support mechanism, as the backrest could no longer remain upright and collapsed even under minimal pressure. The consumer stated the chair was used under normal conditions with no misuse. After contacting the manufacturer with photo and video evidence, the company informed the consumer that the product was out of warranty by a short period, the model had been discontinued, and no replacement parts were available. No repair or replacement solution was offered. The chair is now unsafe to use, posing a risk of further injury.

Safety Concerns

Immediate Dangers: A sudden backrest collapse while seated can cause the occupant to lurch backward, resulting in whiplash-type neck strain, back injury, or a fall from the chair. In this incident, the consumer suffered immediate neck pain.

Long-Term Risks: Continued use of a chair with a compromised backrest increases the likelihood of a more severe fall, potentially leading to fractures, head trauma, or spinal injuries. Even minor injuries can develop into chronic pain if the mechanism fails repeatedly.

Who Might Be Affected: Any user of the chair, including adults and children, is at risk. The failure occurred under normal adult use, but heavier or taller individuals may be more vulnerable to sudden collapse due to the chair's design for "Big and Tall" dimensions.

Warning Signs: The backrest gave out without any prior warning, making this defect particularly dangerous. There were no reported creaking, loosening, or instability before the failure, indicating that the internal mechanism may fail spontaneously.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: Cease use of the COLAMY 91311F chair to prevent further injury. Do not sit in or lean on the chair until the defect is resolved.

Do Not Attempt Repairs: Do not try to fix the backrest mechanism yourself. Improper repairs could worsen the defect or create additional hazards.

Preserve the Product: Keep the chair in its current condition for potential inspection by safety regulators or legal professionals. Do not discard or modify it.

Document the Incident: Take photos and videos of the failed mechanism and any visible damage. Save purchase receipts, warranty information, and all correspondence with the manufacturer.

Contact the Manufacturer: Reach out to Aurora Maison INC to report the defect and request a remedy. Keep records of all communications.

Report to the CPSC: File a report on SaferProducts.gov if you experienced a similar failure. This helps identify broader safety issues and may prompt a recall.

Consumers who suffered injury or property damage from this defect may wish to speak with a product liability attorney to understand their legal options.

Manufacturer's Response

According to the incident report, Aurora Maison INC informed the consumer that the product was out of warranty by a short period, the model had been discontinued, and replacement parts were not available. No repair or replacement solution was offered.

Legal Help Available

H Law Group is a California product liability law firm dedicated to helping consumers injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free consultations to discuss your situation and explore your options. If you or a loved one was injured by COLAMY 91311F or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.