BIC BIC flex4 Sensitive – Product Liability Lawyer

2026-05-26 – A consumer reported a laceration injury involving a BIC Flex4 disposable razor, according to a publicly filed incident report with the U.S. Consumer Product Safety Commission's SaferProducts.gov database. The report, filed by the consumer, describes a design defect that caused the razor's blade head to fail during normal use, resulting in a deep cut to the face. The manufacturer is BIC USA Inc.

Product Details

Brand Name: BIC
Manufacturer: BIC USA Inc.
Model: BIC flex4 Sensitive
Retailer: Family Dollar Laughlin, NV
Incident Report Number: 6034454
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

On May 6, 2026, a consumer was using a new BIC Flex4 disposable razor for a standard shave when the blade head suddenly skipped and caught against the skin in the subnasal area, according to the incident report. The failure occurred despite light pressure and normal use, resulting in a deep, painful laceration to the underside of the nose. The consumer required first aid from a non-medical professional.

The reporter stated that the design of the multi-blade head appeared to lack the necessary clearance or alignment for safe facial contouring, leading to an immediate and significant injury. The razor was preserved for forensic inspection, and the injury was documented with photographs. The consumer described the product as economically and functionally unviable for safe consumer use. The incident report (ID 6034454) is publicly available on SaferProducts.gov.

Safety Concerns

Immediate Dangers: The reported blade skipping and catching can cause deep lacerations, especially on contoured facial areas like the nose or chin. Unlike a simple nick, such cuts may sever small blood vessels or nerves, leading to significant bleeding and pain.

Who Might Be Affected: Any user of the BIC Flex4 Sensitive razor is at risk, particularly those with sensitive skin or who shave in areas with complex contours. The failure occurred during normal, light-pressure use, suggesting no user error was involved.

Warning Signs: Users may notice the blade head feels loose, misaligned, or fails to glide smoothly before a cut occurs. The reported skipping and catching sensation is a clear warning that the blade head is not maintaining proper contact with the skin.

Environmental Triggers: The design flaw appears inherent, but factors like wet skin, shaving cream, or facial hair may affect how the blade head interacts with the skin. However, the incident occurred under standard shaving conditions, indicating the risk is present regardless of environment.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If your BIC Flex4 razor exhibits any skipping or catching, discontinue use to prevent injury. Do not attempt to adjust or repair the blade head.

Preserve the Product: If you are injured, keep the razor and packaging intact. Do not discard or modify them, as they may be critical evidence for any future investigation or claim.

Document the Incident: Take clear photographs of the injury and the product, and write down the date, time, and circumstances of the incident. This documentation can help establish a record.

Seek Medical Attention: For deep cuts or wounds that do not stop bleeding, visit a healthcare provider. Even if first aid was sufficient, monitor for signs of infection such as redness, swelling, or pus.

Report to the CPSC: File a report on SaferProducts.gov to help regulators identify patterns and potentially initiate a recall. Your report can protect other consumers.

Check for Recalls: Visit CPSC.gov to see if BIC has announced any recalls or safety notices regarding the Flex4 model.

Consumers who suffered injury or property damage from this product may want to speak with a product liability attorney about their legal options.

Manufacturer's Response

BIC USA Inc. provided a general statement in response to the incident, saying: "At BIC, quality is not just a philosophy; it's the driving force behind every product we produce. We care a great deal about the quality of all BIC products. The experiences and opinions of consumers who use BIC products will be helpful to us in our continuous effort to provide BIC products of the highest possible quality." The company did not address the specific design defect alleged in the report.

Legal Help Available

H Law Group is a California product liability law firm representing consumers injured by defective consumer products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free consultations to discuss your situation and explore your options. If you or a loved one was injured by BIC BIC flex4 Sensitive or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.