Bissell Bissell Steam Shot OmniReach – Product Liability Lawyer

2026-05-13 – A consumer reported that a Bissell Steam Shot OmniReach steam cleaner expelled hot boiling water instead of steam, creating a burn hazard. The incident, recorded on November 8, 2025, was filed with the CPSC's SaferProducts.gov database under report ID 6013533. The manufacturer, BISSELL Homecare, Inc., has been notified.

Product Details

Brand Name: Bissell
Manufacturer: BISSELL Homecare, Inc.
Incident Report Number: 6013533
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

On November 8, 2025, a consumer was using a Bissell Steam Shot OmniReach steam cleaner when the device malfunctioned. According to the report filed with the CPSC, hot boiling water came out of the nozzle instead of steam. The consumer described the unit as appearing to have pressure buildup, with the top seeming like it was about to burst open. The incident resulted in a burn injury that required first aid administered by a non-medical professional.

The consumer noted that the product was being used as intended at the time of the failure. The report did not specify any prior issues with the device. The incident highlights a potential design defect where the steam cleaner may release scalding water rather than steam, posing a burn risk to users. The CPSC has classified the hazard type as a burn hazard and the defect type as a design defect.

Safety Concerns

Immediate Dangers: The sudden expulsion of boiling water instead of steam can cause serious scald burns to the skin, eyes, or mucous membranes upon contact. The pressure buildup described suggests a risk of the unit bursting, potentially projecting hot liquid and fragments.

Who Might Be Affected: The primary user of the steam cleaner is at greatest risk, but bystanders, especially children or pets nearby, could also be injured if the unit bursts or sprays hot water.

Warning Signs: Consumers may observe unusual pressure buildup, such as the top of the unit feeling tight or bulging, or steam output becoming irregular. Any hissing, sputtering, or leakage of hot water warrants immediate cessation of use.

Environmental Triggers: Overfilling the water tank, using the device at high altitudes, or failing to allow the unit to cool between uses may increase the likelihood of pressure-related failures. However, the reported incident occurred during normal use.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If your Bissell Steam Shot OmniReach releases hot water instead of steam or shows signs of pressure buildup, discontinue use right away to prevent injury.

Do Not Attempt Repairs: Do not open or modify the unit yourself, as this could worsen the defect or void any recall remedies.

Preserve the Product: Keep the steam cleaner in its current condition, along with any packaging or receipts, as evidence in case of a future claim or investigation.

Seek Medical Attention: If you or someone else suffers a burn, seek appropriate medical care. Even minor burns should be evaluated to prevent infection.

Contact the Manufacturer: BISSELL has announced a voluntary recall for this product. Visit www.steamshot2026.com to register for free new attachments and obtain further instructions.

Report to the CPSC: File a report on SaferProducts.gov to help regulators track the issue and protect other consumers.

Consumers who have experienced injury or property damage from this product may wish to speak with a product liability attorney to understand their legal options.

Manufacturer's Response

BISSELL stated it takes product safety seriously and investigated the CPSC notification. The company noted that the product is subject to a voluntary recall conducted jointly with the CPSC. Consumers are directed to visit www.steamshot2026.com for more information and to register for free new attachments.

Legal Help Available

H Law Group is a California product liability law firm representing individuals injured by defective products. The firm handles cases on a contingency fee basis, meaning clients pay no upfront fees. If you or a loved one was injured by Bissell Bissell Steam Shot OmniReach or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.