Breville BOV860 BSSUSC – Product Liability Lawyer

2026-02-24 – A consumer reported that the interior coating of a Breville toaster oven flaked off and landed on food, raising concerns about a potential ingestion hazard. The incident, involving the Breville BOV860 BSSUSC Smart Oven Air Fryer, was filed with the U.S. Consumer Product Safety Commission (CPSC) via the SaferProducts.gov database. The manufacturer, Breville USA, has replaced the unit and requested its return for testing.

Product Details

Brand Name: Breville
Manufacturer: Breville USA
Model: BOV860 BSSUSC
Retailer: Best Buy
Incident Report Number: 5878613
Severity Type Name: No First Aid or Medical Attention Received
Severity Type ID: 6

Incident Overview

According to a report filed on the CPSC’s SaferProducts.gov database (Report ID 5878613), a consumer in Florida noticed that the interior coating of their Breville BOV860 BSSUSC toaster oven was flaking off. The product, purchased in 2022, had been used sparingly. The consumer reported that the coating flakes landed on bread and bagels during toasting, raising the possibility of accidental ingestion. The incident was classified as a Manufacturing Defect under the Ingestion Hazard category.

The report notes that the consumer purchased the toaster oven at a Home Depot in Palm Bay, Florida, though the product details field lists Best Buy as the retailer. The consumer stated they were unsure if they had ingested the coating material. No medical attention was sought, and the severity type is listed as “No First Aid or Medical Attention Received.” Breville has since replaced the unit and requested the original be returned for analysis.

Safety Concerns

Immediate Dangers: Flaking interior coating can directly contaminate food during cooking. If ingested, coating particles may cause choking, gagging, or irritation of the mouth and throat. Sharp-edged flakes could also cause minor cuts to the oral cavity.

Long-Term Risks: Chronic ingestion of coating materials may pose health risks depending on their chemical composition. Without manufacturer disclosure of coating ingredients, potential cumulative effects from repeated exposure cannot be ruled out.

Who Might Be Affected: Any user of the toaster oven, including children and adults, is at risk of ingesting coating particles. Individuals with compromised immune systems or pre-existing gastrointestinal conditions may be more vulnerable.

Warning Signs: Visible flaking or peeling of the interior coating is the primary indicator of the defect. Consumers should inspect the oven cavity regularly and discontinue use if any coating deterioration is observed.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: Cease use of the Breville BOV860 BSSUSC toaster oven if interior coating flaking is observed. Do not operate the appliance until the issue is resolved by the manufacturer.

Do Not Attempt Repairs: Do not attempt to scrape, seal, or otherwise repair the interior coating. Unauthorized modifications may void warranty and could introduce additional hazards.

Preserve the Product: Keep the toaster oven in its current condition, including any loose flakes, as evidence. Retain the original packaging, purchase receipt, and any correspondence with the manufacturer.

Document the Incident: Take clear photographs of the flaking coating and any food that may have been contaminated. Record dates and details of use for your records.

Contact the Manufacturer: Reach out to Breville’s consumer support at 1-866-273-8455 (Monday–Friday, 8am–4:30pm PST) to report the issue and request a replacement or refund.

Report to the CPSC: File a report on SaferProducts.gov if you experience a similar issue. This helps the CPSC track potential defects and initiate recalls if necessary.

Consumers who have experienced injury or property damage from this product may wish to consult a product liability attorney to discuss their legal options.

Manufacturer's Response

Breville stated that it designs and manufactures products with consumer safety in mind and takes every complaint seriously. The company has replaced the consumer’s unit and requested the original product be returned for testing. Breville also noted that the Smart Oven Air Fryer and its components were tested and certified by UL Laboratories for health, fire, and electrical safety.

Legal Help Available

H Law Group is a California-based product liability law firm representing consumers injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our attorneys offer free, no-obligation consultations to discuss your case. If you or a loved one was injured by Breville BOV860 BSSUSC or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.