Sherman RJ11-18-TI-KW – Product Liability Lawyer

2026-04-09 – A Chefman electric kettle model RJ11-18-TI-KW has been reported as a fire hazard after two units failed within weeks of purchase. The incidents, involving melting and electrical burning odors, were documented in a CPSC SaferProducts.gov report filed by a consumer on March 16, 2026. The report raises concerns about a potential design defect in the kettle's heating coil assembly.

Product Details

Brand Name: Chefman
Manufacturer: Chefman
Model: RJ11-18-TI-KW
Retailer: Target
Incident Report Number: 5961032
Severity Type Name: No First Aid or Medical Attention Received
Severity Type ID: 6

Incident Overview

According to a report filed with the CPSC's SaferProducts.gov database (Report ID 5961032), a consumer purchased a Chefman Power Infusion Plus 1.8L Electric Kettle (model RJ11-18-TI-KW) from Target. After approximately two weeks of normal use, the first unit began emitting a noticeable electrical burning odor. The consumer returned the kettle and received a replacement through an exchange.

The replacement unit failed even more quickly. Within about one week of use, the kettle partially melted and again emitted a strong electrical smoke odor, indicating overheating or potential internal electrical failure. The consumer noted that the situation required active monitoring to prevent escalation and that a fire may have occurred had the unit been left unattended. To rule out external causes, the residence's electrical system—including outlets, the GFCI outlet used, and the breaker panel—was inspected by maintenance personnel and found to be functioning properly. The GFCI outlet did not trip during either incident. The consumer concluded that the failures appeared to be a product defect rather than an isolated environmental issue.

Safety Concerns

Immediate Dangers: The primary risk is an electrical fire. The partial melting of the plastic surrounding the heating coil, combined with electrical burning odors, indicates that internal components reached temperatures high enough to ignite nearby flammable materials. If left unattended, the kettle could have caused a structure fire.

Warning Signs: The consumer reported a strong electrical burning odor as the first sign of failure. This smell, often described as acrid or like burning plastic, is a critical warning that internal overheating or arcing is occurring. Any such odor from an appliance should prompt immediate disconnection from power.

Long-Term Risks: Continued use of a kettle exhibiting these symptoms could lead to complete electrical failure, including short circuits or sustained arcing. The plastic melting suggests that the heating coil or its insulation may have degraded, potentially allowing live wires to contact the housing or surrounding surfaces.

Environmental Triggers: The consumer verified that the home's electrical system was properly functioning, and the GFCI outlet did not trip. This suggests the defect is internal to the product and not caused by external power fluctuations. However, using the kettle on a hot surface, as warned by the manufacturer, could exacerbate overheating—though in this case, the consumer used the kettle as intended.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If your Chefman RJ11-18-TI-KW kettle emits any burning odor, shows signs of melting, or operates abnormally, unplug it immediately and discontinue use.

Do Not Attempt Repairs: Do not open or attempt to fix the kettle yourself. Internal electrical components may be damaged, and improper handling could lead to electric shock or fire.

Preserve the Product: Keep the kettle and any packaging, receipts, or documentation. The physical evidence may be important if you choose to report the issue or seek compensation.

Document the Incident: Take photographs of any damage, such as melting or discoloration. Note the date when the problem first appeared and any odors or unusual behavior.

Contact the Manufacturer: Report your experience to Chefman's customer service. Provide the model number and details of the failure. The manufacturer may offer a refund or replacement.

Report to the CPSC: File a report at SaferProducts.gov so that regulators can track potential defects and consider corrective actions.

If you have experienced property damage or injury from this product, you may wish to speak with a product liability attorney about your legal options.

Manufacturer's Response

Chefman stated that the kettle is ETL certified for electrical safety and currently sold in the US, Canada, and European markets. The company reported no other claims of fires or melting conditions associated with this product. Chefman noted that customers should ensure their home electrical service is sufficient and not place the kettle on a hot surface. The company's Sustaining Engineering Team evaluates all claims related to fires, melting, and product malfunctions for potential corrective actions.

Legal Help Available

H Law Group is a California product liability law firm dedicated to helping consumers harmed by dangerous products. Our attorneys handle cases involving fires, burns, and other injuries caused by defective appliances. We work on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. We offer free consultations to discuss your case. If you or a loved one was injured by Sherman RJ11-18-TI-KW or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.