Trueliving HOO83 – Product Liability Lawyer

2026-05-18 – A consumer has filed a chemical hazard report with the U.S. Consumer Product Safety Commission (CPSC) regarding Trueliving HOO83 1000 Sheet Bath Tissue, manufactured by Dollar General Corporation. The report, filed on the CPSC's SaferProducts.gov database (Report ID 6018538), alleges the product caused physical irritation despite being labeled fragrance-free and dye-free. The incident highlights potential warning defects in consumer goods marketed for sensitive use.

Product Details

Brand Name: Trueliving
Manufacturer: Dollar General Corporation
Model: HOO83
Retailer: Dollar General
Incident Report Number: 6018538
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

On April 27, 2026, a consumer reported an adverse reaction to Trueliving HOO83 bath tissue purchased the previous day via delivery from Dollar General. The product, labeled as fragrance-free and dye-free, was used by the consumer and their young daughter. Both experienced physical irritation and discomfort in sensitive areas after use. The consumer noted a strong floral or perfume odor and an unusual coated texture on the toilet paper, inconsistent with the packaging claims.

Safety Concerns

Immediate Dangers: The reported strong floral or perfume odor, despite a fragrance-free label, suggests the presence of undisclosed chemical irritants. Contact with such substances can cause immediate skin irritation, including redness, itching, and burning sensations in sensitive areas, as described by the consumer.

Long-Term Risks: Repeated exposure to mislabeled chemical irritants may lead to chronic dermatitis, allergic sensitization, or secondary infections from scratching. For children, whose skin is more permeable, the risk of developing lifelong allergies or sensitivities may be elevated.

Who Might Be Affected: The product is marketed for sensitive personal use, putting at risk individuals with pre-existing skin conditions, allergies, or compromised immune systems. Children are particularly vulnerable due to their thinner skin and developing immune systems.

Warning Signs: Consumers should be alert to any unusual odor, texture change, or physical reaction after using the product. The presence of a strong perfume smell on a fragrance-free product is a clear warning sign of mislabeling or contamination.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: Discontinue use of any Trueliving HOO83 bath tissue that has a strong odor or unusual texture, especially if you or a family member experience irritation.

Preserve the Product: Retain the product and its packaging in a safe place. This evidence may be critical for any investigation or legal claim.

Document the Incident: Take photos of the product, packaging, and any visible skin reactions. Write down the date of purchase, date of use, and a description of symptoms.

Seek Medical Attention: If you or a child experience persistent or severe irritation, consult a healthcare provider. Document all medical visits and treatments.

Report to the CPSC: File a report on SaferProducts.gov (Report ID 6018538) to alert regulators and help identify broader safety issues.

Check for Recalls: Visit cpsc.gov to check for any recalls or safety alerts related to this product.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing. Dollar General Corporation has issued no public statement, and no recall has been announced. Consumers are encouraged to monitor cpsc.gov for updates.

Legal Help Available

H Law Group is a California product liability law firm representing individuals injured by unsafe products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our attorneys offer free, no-obligation consultations to discuss your situation. If you or a loved one was injured by Trueliving HOO83 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.