Frigidaire GCFG307BS – Product Liability Lawyer

2026-04-08 – A consumer reported that a Frigidaire gas range, model GCFG307BS, emitted a fireball upon opening the oven door on Christmas Day, causing burns to her face. The incident, classified as a Fire Or Burn Hazard due to a Design Defect, was filed with the CPSC's SaferProducts.gov database.

Product Details

Brand Name: Frigidaire
Manufacturer: ELECTROLUX/WHITE CONSOLIDATED
Model: GCFG307BS
Retailer: Lowe's
Incident Report Number: 5842225
Severity Type Name: Seen by Medical Professional
Severity Type ID: 8

Incident Overview

On December 25, 2025, a consumer was cooking with her new Frigidaire gas range when she opened the oven door and a fireball erupted, striking her face. The flames burned her eyebrows, eyelashes, and skin. She called the fire department, which shut off the gas to the stove, and the gas company inspected the home for leaks, finding the stove hazardous and advising against further use.

The consumer contacted Frigidaire, which sent a technician on December 30. The technician asked her to turn on the gas for inspection, but she refused, citing safety concerns and requesting a refund instead of repair or replacement, as the stove was less than a month old. The technician declined. A second technician visit on January 8 yielded the same result. Frigidaire then took her information and emailed her on January 9, stating only that a ticket had been created, with no further resolution. The consumer remains concerned about the stove's presence in her home and seeks a refund.

Safety Concerns

Immediate Dangers: A fireball erupting from an oven poses an immediate risk of facial burns, eye injury, and ignition of nearby materials. The sudden release of flammable gas can cause flash fires, as reported, leading to serious injury or property damage.

Long-Term Risks: Continued use of a defective gas range may result in repeated fire incidents, potentially escalating to a full kitchen fire. The underlying design defect could cause unpredictable gas accumulation and ignition, posing ongoing danger to occupants.

Who Might Be Affected: The primary user—anyone cooking or opening the oven—is at direct risk. Bystanders, including children or elderly family members nearby, could also suffer burns from a sudden fireball.

Warning Signs: The absence of prior warning signs in this case highlights the defect's unpredictability. However, any unusual odor of gas, difficulty lighting burners, or unexpected flame behavior should prompt immediate inspection by a qualified professional.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: Discontinue use of the Frigidaire GCFG307BS gas range if you experience any unusual flame or gas odor. Shut off the gas supply at the valve and contact your gas company or fire department for safety inspection.

Do Not Attempt Repairs: Do not try to fix the stove yourself. Gas appliances require certified technicians. Even then, as the incident shows, repairs may not address a design defect. Request a refund or replacement from the manufacturer.

Preserve the Product: Keep the stove in its current condition. Do not discard, modify, or sell it. Preserving the product is critical for any future investigation or legal action.

Document the Incident: Take photos of any injuries, the stove, and the surrounding area. Keep receipts, medical records, and all correspondence with the manufacturer and retailers.

Seek Medical Attention: If you suffered burns or other injuries, see a doctor immediately. Document all treatment for your records.

Report to the CPSC: File a report on SaferProducts.gov (Report ID 5842225) to alert regulators and help prevent future incidents.

Consumers who have suffered injury or property damage from a defective product may wish to speak with a product liability attorney about their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing.

Legal Help Available

H Law Group is a California product liability law firm dedicated to helping consumers injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free, no-obligation consultations to discuss your situation and explore your legal options. If you or a loved one was injured by Frigidaire GCFG307BS or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.