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2026-05-27 – A souvenir mug purchased from Grand Slam New York at 1557 Broadway, New York, NY, caused burns and lacerations when it fractured during microwave use. The incident, involving a Fire Or Burn Hazard, was reported to the CPSC SaferProducts database (Report ID 6034464). The manufacturer is Grand Slam New York. Product DetailsBrand Name: Grand Slam New York Incident OverviewOn March 29, 2026, a consumer used a souvenir mug from Grand Slam New York to heat milk in a microwave. The mug bore a safety warning stating "NOT MICROWAVE OR DISHWASHER SAFE," but a store-applied price sticker concealed the word "NOT" and part of "MICROWAVE." During normal and foreseeable use, the mug became extremely hot, and the handle area fractured while the consumer was handling it, causing burns and cuts to the hand. The consumer required emergency medical treatment, including evaluation for possible retained material in the finger area and treatment for burns and lacerations. Follow-up care was also necessary. The consumer notified Grand Slam New York and provided photographs of the concealed warning label and the damaged mug. The incident report highlights that the warning was obscured by a sticker, rendering the safety message ineffective. Safety ConcernsImmediate Dangers: When a mug not intended for microwave use is heated, it can overheat and fracture due to thermal stress. The concealed warning increases the risk of burns from hot liquid or surfaces and lacerations from broken ceramic or glass fragments, as occurred in this incident. Long-Term Risks: Even if the mug does not break during a single use, repeated microwave exposure can weaken the material, leading to delayed failure. Microscopic cracks may form, making future fractures more likely without visible warning signs. Who Might Be Affected: Any consumer using the mug for its intended purpose of holding hot beverages is at risk. The hazard is especially dangerous for children or elderly individuals, who may have slower reaction times or more sensitive skin, increasing the severity of burns. Warning Signs: Consumers should be alert to any unusual heat, cracking sounds, or visible hairline cracks during or after microwave use. However, in this case, the obscured warning prevented the user from knowing the mug was unsafe, highlighting the critical role of clear labeling. What Our Clients SayWhat Consumers Should DoStop Using Immediately: Discontinue use of any Grand Slam New York souvenir mug that may have a similar price sticker covering the warning. Check the bottom or side of the mug for any obscured text. Preserve the Product: Keep the mug, its packaging, and any receipts or documentation. These items are important evidence if you seek compensation for injuries or property damage. Document the Incident: Take clear photographs of the product, the concealed warning, and any injuries. Write down the date, time, and details of what happened while your memory is fresh. Seek Medical Attention: If you have been burned or cut by a fractured mug, see a doctor immediately. Even minor burns can become infected, and lacerations may require stitches or leave scars. Report to the CPSC: File a report at SaferProducts.gov (Report ID 6034464 is a reference). Your report can help prevent future incidents by alerting regulators to the hazard. Check for Recalls: Visit CPSC.gov to search for any recalls involving Grand Slam New York mugs or similar products. If a recall exists, follow the manufacturer's instructions for a refund or replacement. If you suffered injury or property damage from this product, you may want to speak with a product liability attorney about your options. Manufacturer's ResponseThe manufacturer's official response to this specific incident report is not publicly available at the time of this writing.
Legal Help AvailableH Law Group is a California product liability law firm representing individuals injured by dangerous products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team understands the physical, emotional, and financial toll a product injury can cause, and we are committed to holding manufacturers accountable. Call us at (888) 499-4948 for a free, no-obligation consultation to discuss your case. If you or a loved one was injured by Grand Slam New York CUP 89.00 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation. |
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