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2026-05-13 – A consumer reported that a REVLON One Step Volumizer Plus hair dryer and styler suddenly sparked and shot flames from its base during use, according to a fire hazard incident report filed with the U.S. Consumer Product Safety Commission (CPSC) SaferProducts.gov database. The device, manufactured by Helen of Troy, was purchased on Amazon. The incident underscores potential manufacturing defects in popular hair styling tools. Product DetailsBrand Name: REVLON Incident OverviewOn April 25, 2026, a consumer was using a REVLON One Step Volumizer Plus hair dryer and styler when the device suddenly popped, sparked, and shot fire out of its bottom. The consumer quickly dropped the tool and unplugged it. No injuries or medical attention were reported, and the incident was logged with the CPSC under report ID 6018158. According to the incident report, the failure occurred during normal use. The device had been operating as expected until the sudden electrical and thermal event. The consumer did not describe any prior issues with the product, nor did the report mention any unusual circumstances such as damage, modification, or misuse. The product was purchased from Amazon, and the consumer retained it after the incident. Safety ConcernsImmediate Dangers: A hair dryer that sparks and shoots flames poses an immediate risk of burns to the user's hands, face, or scalp. The sudden expulsion of fire can also ignite nearby flammable materials such as hair, towels, or clothing, potentially causing more extensive injury. Long-Term Risks: Even if no injury occurs in the moment, the electrical failure may indicate a deeper manufacturing defect that could cause the device to fail catastrophically again if reused. Continued use of a compromised appliance increases the risk of electrical shock or fire. Property Damage Potential: The flames described in the report could easily spread to countertops, bathroom surfaces, or other household items. A fire starting from a hair styling tool can quickly escalate, leading to significant property damage before it is contained. Warning Signs: While the consumer reported no prior symptoms, electrical failures in hair dryers may be preceded by unusual sounds (popping, buzzing), smells (burning plastic or ozone), or intermittent power loss. Any such signs warrant immediate discontinuation of use. What Our Clients SayWhat Consumers Should DoStop Using Immediately: If your REVLON One Step Volumizer Plus or similar hair styler shows any signs of sparking, smoking, or unusual heat, unplug it at once and discontinue use. Do not attempt to use it again. Do Not Attempt Repairs: Do not open or try to fix the device yourself. Hair dryers contain high-voltage components and capacitors that can retain a dangerous charge even when unplugged. Contact the manufacturer for guidance. Preserve the Product: Keep the device in a safe, dry place. Do not throw it away or return it to the retailer. The product may be needed for inspection by the manufacturer or for evidence if a legal claim arises. Document the Incident: Take clear photos or video of the damage, the product, and the area where the incident occurred. Write down the date, time, and details of what happened while your memory is fresh. This documentation can be critical for any future claim or report. Report to the CPSC: File a report on SaferProducts.gov if you experience a similar issue. Your report helps identify defective products and can lead to recalls or safety improvements. Check for Recalls: Visit CPSC.gov to search for any recalls or safety alerts related to REVLON or Helen of Troy hair styling products. Even if no recall exists yet, your report could contribute to one. Consumers who have suffered injury or property damage from a defective product may want to speak with a product liability attorney about their legal options. Manufacturer's ResponseThe manufacturer's official response to this specific incident report is not publicly available at the time of this writing.
Legal Help AvailableH Law Group is a California product liability law firm representing consumers injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation. Our team offers free consultations to discuss your situation and explore your legal options. If you or a loved one was injured by REVLON One step volumizer and styler or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation. |
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