Jool Baby Jool Baby On My Own Potty Ladder – Gray – Product Liability Lawyer

2026-04-30 – A consumer has reported a laceration incident involving the Jool Baby On My Own Potty Ladder – Gray, a children's potty chair manufactured by Jool Products LLC. The incident, filed with the CPSC SaferProducts.gov database, describes a design defect that caused injury to a toddler. The report highlights a potential safety hazard for young children using this type of product.

Product Details

Brand Name: Jool Baby
Manufacturer: Jool Products LLC
Model: On My Own Potty Ladder – Gray
Retailer: Target
Incident Report Number: 5997616
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

According to the report filed on February 28, 2026, a parent described an incident involving their nearly three-year-old son using the Jool Baby On My Own Potty Ladder at home. The child was within the stated weight limit and using the product as intended. As he moved forward to get off the potty chair, the base of his penis caught on the splash guard, resulting in a cut.

The parent contacted the child's pediatrician and was able to stop the bleeding at home. The injury took approximately two weeks to heal and left a scar. The reporter noted that they did not provide a picture of the injury due to its sensitive nature but did send one to the pediatrician. The incident report is available on the CPSC SaferProducts.gov database under report ID 5997616.

Safety Concerns

Immediate Dangers: The splash guard on the potty ladder presents a laceration hazard when a child's genital area makes contact with its edge. The design may create a sharp or catching surface that can cut delicate skin during normal use, such as dismounting.

Who Might Be Affected: Toddlers and young children using the potty ladder are at risk, particularly boys, as the splash guard is positioned in a way that can contact the penis. Children moving forward or shifting position while seated may be more vulnerable.

Warning Signs: There may be no warning before injury occurs, as the hazard is inherent to the product's design. Parents should inspect the splash guard for sharp edges or rough surfaces, though the reported incident occurred with an apparently normal product.

Long-Term Risks: While the immediate injury is a cut, scarring can result, as reported. Repeated incidents could lead to more severe lacerations or infections. Psychological impact on the child and parent may also occur.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: Discontinue use of the Jool Baby On My Own Potty Ladder to prevent further injuries. Consider alternative potty training products without a splash guard or with a safer design.

Inspect the Product: Check the splash guard for sharp edges, burrs, or any design features that could catch skin. Even if no defect is visible, the design may still pose a risk.

Preserve the Product: Keep the potty ladder in its current condition, including any packaging or documentation. This may be important for investigation or potential legal action.

Document the Incident: Take photographs of the product (avoiding sensitive areas), save medical records, and keep a written account of what happened. This documentation can support a report to the CPSC or a legal claim.

Seek Medical Attention: If a child sustains a laceration, clean the wound, stop bleeding, and consult a pediatrician. Monitor for signs of infection and ensure proper healing.

Report to the CPSC: File a report at SaferProducts.gov to alert other consumers and contribute to safety data. Reference report ID 5997616.

Contact the Manufacturer: Reach out to Jool Products LLC at 1-888-788-JOOL (5665) or support@joolbaby.com to report the incident and inquire about remedies.

If you or your child suffered an injury from this product, you may want to speak with a product liability attorney to understand your legal options.

Manufacturer's Response

Jool Products LLC stated that child safety is their highest priority and that the product has been tested by an independent, government-accredited third-party lab to meet or exceed all applicable CPSC mandatory safety standards. The company noted that the customer has been in contact with them and urged all customers to reach out with concerns.

Legal Help Available

H Law Group is a California-based law firm specializing in product liability cases. We represent clients on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. We offer free consultations to discuss your case. If you or a loved one was injured by Jool Baby Jool Baby On My Own Potty Ladder – Gray or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.