Presto – Product Liability Lawyer

2026-04-29 – A consumer suffered second-degree burns after boiling water splashed from a Presto digital canner during first use, according to a report filed with the CPSC's SaferProducts.gov database. The incident, categorized as a burn hazard, involved a product manufactured by NATIONAL PRESTO INDUSTRIES, INC. and purchased through Amazon.

Product Details

Brand Name: Presto
Manufacturer: NATIONAL PRESTO INDUSTRIES, INC.
Retailer: Amazon
Incident Report Number: 5975084
Severity Type Name: Emergency Department Treatment Received
Severity Type ID: 9

Incident Overview

On August 31, 2025, a consumer was using a Presto digital canner for the first time to perform a water bath canning process. Following the written directions provided with the product, the consumer poured boiling water into the canner. During this step, water splashed onto the consumer, causing second-degree burns to the abdomen, left leg, and foot. The consumer sought treatment at an emergency department.

The incident report indicates the product was used as intended and that the consumer followed the manufacturer's instructions. The report does not mention any prior issues with the product. The consumer retained the product and packaging after the incident. The specific nature of the splash hazard suggests a potential warning defect: the instructions may not have adequately alerted users to the risk of splashing when pouring boiling water into the canner.

Safety Concerns

Immediate Dangers: When boiling water is poured into a canner, splashing can occur if the water contacts the hot interior surface or if the pour is too rapid. This can cause severe burns to exposed skin, as seen in this incident where the consumer suffered second-degree burns over multiple body areas.

Long-Term Risks: Second-degree burns can lead to scarring, infection, and prolonged healing time. In severe cases, nerve damage or disfigurement may result. Prompt medical treatment is essential to minimize complications.

Who Might Be Affected: The primary user performing the canning process is at highest risk. Bystanders, including children or others nearby, could also be splashed if the canner is unstable or if the pour is forceful.

Warning Signs: The lack of a clear warning about the splashing risk during the pouring step is itself a warning defect. Consumers may not anticipate that following written directions could still result in injury. The report suggests that the instructions did not specify safe pouring techniques, such as using a funnel or pouring slowly.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own a Presto digital canner, discontinue use until you have reviewed the instructions for safe pouring practices. Do not pour boiling water directly into the canner without taking precautions.

Preserve the Product: Keep the canner, packaging, and any instructions in their current condition. These items may be important evidence if you seek compensation for your injuries.

Document the Incident: Take photographs of your burns, the product, and the area where the incident occurred. Write down the date, time, and sequence of events while your memory is fresh.

Seek Medical Attention: If you suffered burns or other injuries, see a doctor immediately. Second-degree burns require professional evaluation to prevent infection and scarring.

Contact the Manufacturer: National Presto Industries can be reached at contact@gopresto.com or 1-800-877-0441. Report your incident and ask if there are any updated safety instructions.

Report to the CPSC: File a report at SaferProducts.gov to help alert other consumers and regulators about the hazard. Your report can contribute to future safety improvements.

Consumers who have been injured by this or a similar product may wish to consult with a product liability attorney to discuss their legal options.

Manufacturer's Response

National Presto Industries, Inc. encourages consumers with concerns to contact them directly at contact@gopresto.com or by phone at 1-800-877-0441. The company stated it follows up on reported incidents and strives to achieve consumer satisfaction. As of this writing, no recall or design change has been announced in connection with this report.

Legal Help Available

The H Law Group is a California-based law firm that handles product liability cases on a contingency fee basis, meaning clients pay no upfront fees. The firm offers free consultations to discuss your case and potential compensation. If you or a loved one was injured by Presto or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.