SAMSUNG Model RF28HFEDTSR – Product Liability Lawyer

2026-02-12 – A consumer has reported a health hazard involving a Samsung refrigerator, alleging that the appliance's defective cooling system caused food spoilage, mold growth, and illness. The incident was filed with the U.S. Consumer Product Safety Commission (CPSC) via the SaferProducts.gov database, highlighting a manufacturing defect that may also pose a fire risk.

Product Details

Brand Name: Samsung
Manufacturer: Samsung Electronics America, Inc. (SEA)
Model: RF28HFEDTSR
Retailer: Lowe's
Incident Report Number: 5856100
Severity Type Name: First Aid Received by Non-Medical Professional
Severity Type ID: 7

Incident Overview

According to a report filed with the CPSC on April 22, 2021, the consumer described their Samsung refrigerator (Model RF28HFEDTSR) as unsafe to use. The reporter stated that the cooling system was not working correctly, producing a noise described as "like a motor cycle inside the house." As a result, food inside the refrigerator spoiled, became moldy, and caused illness. The consumer also expressed concern that the defect could lead to a fire.

The incident report, identified as CPSC Report ID 5856100 and available on SaferProducts.gov, indicates that the consumer sought first aid from a non-medical professional for the health effects. The severity of the issue was classified as a Health Hazard, with the defect type listed as a Manufacturing Defect. The product was purchased at Lowe's, and the consumer retained the unit for inspection.

Safety Concerns

Immediate Dangers: The defective cooling system can cause rapid food spoilage, leading to the growth of harmful bacteria such as Salmonella and E. coli. Consumption of contaminated food can result in food poisoning, with symptoms including nausea, vomiting, diarrhea, and abdominal pain. In severe cases, dehydration and hospitalization may occur.

Long-Term Risks: Prolonged exposure to mold from spoiled food can trigger respiratory issues, allergies, and asthma attacks. Mold spores can spread throughout the home, contaminating surfaces and air ducts, and may cause chronic health problems for sensitive individuals.

Who Might Be Affected: All household members are at risk, particularly children, the elderly, pregnant women, and individuals with compromised immune systems. These groups are more susceptible to foodborne illnesses and mold-related complications.

Warning Signs: Unusual noises from the refrigerator, such as loud motor-like sounds, inconsistent temperatures, and visible moisture or frost buildup, may indicate a cooling system failure. Food spoiling faster than expected is a key warning sign of a malfunctioning refrigerator.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: Unplug the refrigerator and remove all perishable food to prevent further spoilage and health risks. Do not rely on the appliance for food storage until it has been inspected and repaired.

Do Not Attempt Repairs: Refrigerator cooling systems involve pressurized refrigerants and electrical components. Only a qualified technician should diagnose and repair the unit.

Preserve the Product: Keep the refrigerator and any spoiled food in their current condition as evidence. Do not discard the appliance or any components, as they may be needed for investigation or legal claims.

Document the Incident: Take photographs of the spoiled food, mold, and any unusual conditions. Save receipts, purchase records, and medical bills related to the illness. Write down the timeline of events.

Contact the Manufacturer: Report the issue to Samsung Electronics America, Inc. via their customer service line or website. Request a written acknowledgment of your complaint and any actions they will take.

Report to the CPSC: File a report on SaferProducts.gov if you have not already done so. This helps the CPSC track hazards and potentially initiate a recall.

Consumers who have suffered injury or property damage as a result of this defect may wish to consult a product liability attorney to discuss their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing. Consumers who do not receive a satisfactory response from Samsung should escalate their complaint to the CPSC and consider seeking legal advice.

Legal Help Available

H Law Group is a California-based product liability law firm dedicated to helping consumers harmed by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free, no-obligation consultations to discuss your situation and explore your options. If you or a loved one was injured by SAMSUNG Model RF28HFEDTSR or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.