kenmore 721.76037610 – Product Liability Lawyer

2026-03-04 – A Kenmore Elite double oven manufactured by Sears Holdings Management Corporation has been reported to the U.S. Consumer Product Safety Commission (CPSC) after the lower oven's interior walls bowed, causing the oven racks to fall to the bottom. The incident, categorized as a fall hazard due to a manufacturing defect, was filed on the CPSC's SaferProducts.gov database under Report ID 5897343.

Product Details

Brand Name: Kenmore
Manufacturer: Sears Holdings Management Corporation
Model: 721.76037610
Retailer: Sears
Incident Report Number: 5897343
Severity Type Name: No First Aid or Medical Attention Received
Severity Type ID: 6

Incident Overview

According to a report filed on June 1, 2025, with the CPSC's SaferProducts.gov database, a consumer reported that the Kenmore Elite double oven (model 721.76037610) developed a structural defect in the lower oven. The walls of the lower oven bowed inward over time, causing the oven racks to lose support and fall to the bottom of the oven cavity. The reporter stated that the oven became unsafe and unusable due to this failure.

The incident report, identified as Report ID 5897343, describes the defect as a manufacturing issue that compromised the oven's structural integrity. The consumer noted that the walls bowed without any apparent external cause, suggesting the product was used under normal operating conditions. No injuries were reported, and no first aid or medical attention was required. The product was sold by Sears. The reporter did not indicate whether the oven was under warranty or if any prior repairs had been attempted.

Safety Concerns

Immediate Dangers: The bowing of the lower oven walls can cause the oven racks to suddenly fall, potentially dropping hot cookware or food. This creates a risk of burns, scalds, or falls as the user may be startled or attempt to catch falling items. The weight of a loaded rack falling from height could also cause impact injuries to the user's feet or legs.

Long-Term Risks: Continued use of the oven with bowed walls may exacerbate the structural failure, leading to complete collapse of the interior lining or displacement of heating elements. This could result in electrical shorts, gas leaks (if applicable), or fire hazards over time.

Who Might Be Affected: Any person using or near the lower oven when the racks fall is at risk. This includes adults cooking, children in the kitchen, and pets. The hazard is particularly concerning for elderly individuals or those with mobility issues who may have difficulty reacting quickly.

Warning Signs: Visible bowing or deformation of the oven's interior walls is a clear warning sign. Additionally, racks that do not slide smoothly or that appear to sit unevenly may indicate the onset of structural failure. Any unusual noises or difficulty inserting or removing racks should prompt immediate inspection.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own a Kenmore Elite double oven (model 721.76037610) and notice any bowing of the lower oven walls, stop using the oven right away to prevent potential injury or property damage.

Do Not Attempt Repairs: Do not try to bend the walls back into place or use makeshift supports. Unauthorized repairs could worsen the defect or create additional safety risks.

Preserve the Product: Keep the oven in its current condition as evidence. Do not discard or alter the unit, as it may be needed for inspection by the manufacturer or regulators.

Document the Incident: Take clear photographs and videos of the bowed walls and fallen racks. Note the date you first observed the problem and any relevant details about usage history.

Contact the Manufacturer: Reach out to Sears Holdings Management Corporation to report the issue and inquire about possible remedies, such as repair or replacement.

Report to the CPSC: File a report on SaferProducts.gov if you have not already done so. The existing report (ID 5897343) can be referenced for updates.

Consumers who have suffered injury or property damage from this defect may wish to speak with a product liability attorney to explore their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing. Consumers are encouraged to monitor the CPSC report on SaferProducts.gov for any updates or statements from Sears Holdings Management Corporation.

Legal Help Available

H Law Group is a California-based product liability law firm dedicated to helping consumers injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation for you. Our team offers free, no-obligation consultations to discuss your situation and legal options. If you or a loved one was injured by Kenmore 721.76037610 or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.