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2026-02-20 – A consumer suffered a severe finger injury after pressing the dock button on a Shark RV2310WFUS robot vacuum, according to a report filed with the U.S. Consumer Product Safety Commission’s (CPSC) SaferProducts.gov database. The incident, reported on December 13, 2025, involved a laceration hazard and has been classified as a design defect. The injury required surgery and resulted in permanent damage. Product DetailsBrand Name: Shark Incident OverviewOn the morning of December 13, 2025, a consumer bent down and pressed the dock button on their Shark RV2310WFUS robot vacuum with their right middle finger. The consumer reported feeling a "pop" at the moment of pressing. They subsequently sought medical treatment at an urgent care facility, where they were diagnosed with mallet finger and referred to a hand specialist. Further examination revealed that the tendon in the consumer's finger was completely severed from the bone. On January 12, 2026, the consumer underwent surgery to insert an anchor and pin into the finger. During the procedure, surgeons discovered the tendon was "shredded." Stitches were removed on January 29, 2026, and the pin is scheduled for removal on February 19, 2026. The consumer is expected to require physical therapy and has been told the finger is permanently damaged, with no full range of motion and lifelong arthritis. The consumer stated they were using the vacuum as intended. The full report is available on SaferProducts.gov under Report ID 5869197. Safety ConcernsImmediate Dangers: The dock button on the Shark RV2310WFUS can cause a sudden, forceful laceration or tendon injury when pressed, as demonstrated by the reported incident. The mechanism may involve a sharp internal edge or high spring tension that severs tendons upon activation. Long-Term Risks: Victims may suffer permanent loss of finger function, reduced range of motion, and chronic arthritis. Surgical intervention, including pins and anchors, may be required, with recovery taking months and physical therapy needed. Who Might Be Affected: Any user who presses the dock button is at risk. The product is designed for household use, meaning adults and possibly children could be exposed to the hazard during routine operation. Warning Signs: There may be no visible warning before injury, as the incident occurred during normal use without prior indication of a defect. Consumers should be aware that any unusual resistance or sharp sensation when pressing the button could signal a risk. What Our Clients SayWhat Consumers Should DoStop Using Immediately: If you own a Shark RV2310WFUS, discontinue use of the vacuum, especially the dock button, until the manufacturer or CPSC provides further guidance. Consumers who have suffered injury or property damage from this product may wish to speak with a product liability attorney about their legal options. Manufacturer's ResponseThe manufacturer's official response to this specific incident report is not publicly available at the time of this writing. Consumers are encouraged to monitor the CPSC report page for any future updates or statements from SharkNinja Operating LLC.
Legal Help AvailableH Law Group is a California-based law firm specializing in product liability cases. The firm handles cases on a contingency fee basis, meaning clients pay no upfront fees. For a free consultation, call (888) 499-4948. If you or a loved one was injured by the Shark RV2310WFUS or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation. |
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