Wet & Forget Xtreme Reach Hose End – Product Liability Lawyer

2026-02-20 – A consumer suffered chemical burns to both eyes requiring emergency department treatment after the nozzle of a Wet & Forget Xtreme Reach Hose End product detached during use, according to a report filed with the U.S. Consumer Product Safety Commission (CPSC) SaferProducts.gov database. The incident highlights potential manufacturing defects in outdoor cleaning products that can lead to serious injury.

Product Details

Brand Name: Wet & Forget
Manufacturer: Wet & Forget USA
Model: Xtreme Reach Hose End
Retailer: amazon.com
Incident Report Number: 5867870
Severity Type Name: Emergency Department Treatment Received
Severity Type ID: 9

Incident Overview

On June 20, 2025, a consumer was using a Wet & Forget Xtreme Reach Hose End 48 oz product purchased from Amazon.com. Following the manufacturer's directions, the consumer attached the product to a garden hose. During use, the blue nozzle unexpectedly blew off under water pressure. The forceful stream ricocheted off the house, striking the consumer's face and knocking off their eyewear. The chemical solution then splashed directly into both eyes, causing immediate burning and pain.

The consumer sought emergency medical treatment and required follow-up eye appointments for the chemical burns. According to the CPSC report, the consumer observed that the product appeared identical to previously recalled units of the same brand and model, noting a similar UPC code. The incident report, filed with SaferProducts.gov (Report ID 5867870), underscores the potential danger of manufacturing defects in pressurized chemical sprayers.

Safety Concerns

Immediate Dangers: The primary hazard is the forceful detachment of the nozzle under water pressure, which can turn the device into a projectile. The high-pressure stream of chemical solution can cause eye injuries, including chemical burns, corneal abrasions, and vision impairment. In this case, the consumer suffered burns requiring emergency care.

Chemical Exposure Risks: Wet & Forget Outdoor contains active ingredients such as alkyl dimethyl benzyl ammonium chloride and didecyl dimethyl ammonium chloride, which are biocides that can cause severe eye irritation and burns upon contact. Even brief exposure may lead to corneal damage if not promptly flushed.

Who Might Be Affected: Users operating the product are at direct risk, but bystanders nearby can also be struck by the ricocheted spray. Children or pets in the vicinity face additional vulnerability due to smaller body size and potential for more severe reactions.

Warning Signs: A loose or ill-fitting nozzle, unusual vibration during use, or difficulty maintaining connection may indicate a manufacturing defect. Consumers should inspect the nozzle assembly before each use and stop immediately if any component appears compromised.

What Our Clients Say

What Consumers Should Do

Stop Using Immediately: If you own a Wet & Forget Xtreme Reach Hose End product, discontinue use until the manufacturer provides guidance. The reported failure occurred during normal operation and caused serious injury.
Preserve the Product: Keep the product, packaging, and any receipts in a safe place. Do not discard or attempt to repair the unit, as it may be needed for investigation or as evidence in a potential claim.
Document the Incident: Take photographs of the product, the damaged area, and any injuries. Record the date, time, and details of the incident, including the purchase source and UPC code.
Seek Medical Attention: If you experience eye irritation or chemical burns, flush eyes with water for at least 15 minutes and seek immediate medical care. Even mild symptoms can worsen without treatment.
Contact the Manufacturer: Report the incident to Wet & Forget USA directly. Request a written response and any recall or replacement information.
Report to the CPSC: File a report at SaferProducts.gov to help regulators identify patterns and potential recalls.
Check for Recalls: Visit CPSC.gov to search for any recalls related to Wet & Forget Xtreme Reach Hose End or similar products.

Consumers who have suffered injury or property damage from this product may wish to speak with a product liability attorney about their legal options.

Manufacturer's Response

The manufacturer's official response to this specific incident report is not publicly available at the time of this writing. Consumers seeking an official response from Wet & Forget USA are encouraged to contact the company directly via their website or customer service line and to reference CPSC Report ID 5867870.

Legal Help Available

H Law Group is a California-based product liability law firm representing individuals injured by defective products. We handle cases on a contingency fee basis, meaning you pay nothing unless we recover compensation. Our team offers free, no-obligation consultations to discuss your case and explore your options. If you or a loved one was injured by Wet & Forget Xtreme Reach Hose End or a similar product, contact H Law Group at (888) 499-4948 for a free, no-obligation consultation.